I have seen Richards work his tail off since the days of Rodney Combs. He is all business, you have to be. My 70 employees hated me most of the year until the holidays. During business hrs, lol, usually a minimum of 12 hrs a day sometimes including sundays. Unless you were a customer, I had no time for you or small talk. That time wasn't making me money. For all of you that never had a successful business you won't understand any of the above. For those that did, you know exactly what I'm talking about. Try talking to mark after the races and he is done with business he will stop and talk. If it's during his business time and it's not related to business, he won't be trying to be friendly.