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Based on that reply from Flo, it appears you subscribed to Flo in January and then today you re-subscribed (automatically) to DoD since you were a yearly subscriber. I would ask them to reverse the charge or better yet, just refund you a pro-rated amount on your January Flo sub so you can now access both Flo and DoD with a DoD subscription. You were technically billed by Flo (they do this now that they own DoD) but it was for a DoD subscription.
I will say they really need to get this subscription situation under control. Right now it is so f'ed up it's no surprise people don't know what is going on. You can subscribe to Flo (and not get access to DoD), but if you subscribe to DoD, you get all-access Flo. You can't subscribe monthly to FloRacing but you can subscribe monthly to FloGymnastics and get FloRacing!
When this merger/acqusition first took place, they were outright lying to people about monthly subscriptions. They probably should have had a plan in place long before messing with subscriptions. They are manually doing a lot of work in the background and still don't have it functioning properly. It's a shame because otherwise FlorRacing is the best thing to happen to dirt racing!
I will say they really need to get this subscription situation under control. Right now it is so f'ed up it's no surprise people don't know what is going on. You can subscribe to Flo (and not get access to DoD), but if you subscribe to DoD, you get all-access Flo. You can't subscribe monthly to FloRacing but you can subscribe monthly to FloGymnastics and get FloRacing!
When this merger/acqusition first took place, they were outright lying to people about monthly subscriptions. They probably should have had a plan in place long before messing with subscriptions. They are manually doing a lot of work in the background and still don't have it functioning properly. It's a shame because otherwise FlorRacing is the best thing to happen to dirt racing!
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