MAVTV Plus is prob the worst app I’ve spent money on…

[buschman]

Workaround

My account says i am sign in then when i click to watch the race it says i need a subscription.

Same here on a laptop. There is a work around, for their crappy website. Click on shows or live events before logging in. Copy the link of the race you want to watch. for example the next Lucas race is:

https://mavtvplus.com/schedule/2021/transportation-solution-50/

Then login to your account, it may take 1-3 tries. Then paste the address to the race you want to watch into the address bar and it should work.

[HIGH ROLLER]

because up untill this weekend it was still free on https://lucasoilracing.tv/

Yup what he said...... 👆

[LugNutz]

Isn't Technology Great

[dirtcrazy4u]

#1 Be smarter than them. pay with a credit card
#2 if you have issues and can't get anywhere with the tech people. Call your credit card company, file a complaint, and the credit card company will look into it and more than likely give you a refund.
#3 if everyone does it, how fast do you think they respond then.
#4 no one will do it because it's easier to complain on social media, good night children

[riddle28]

I have been with LORTV since it started and was grandfathered in when the price changed.I am paid up for the year and have been trying to get migrated to MavTv for three weeks now.They had my info but asked for a screenshot of my payment which you can't get from LORTV.Last night we had to pay the full amount again.Now I have paid twice for the year.Hell yea Iam pissed.

the same thing happened to me when i swapped it over but luckily my card had changed since feb when i paid for LORTV so they couldnt charge me twice. I had to send 3 emails or so before i finally got a reply. i still havent tried to watch it on mavtv cuz we were racing saturday but i think they finally got my account swapped over

[GottaGoFast]

There are 13 of us at my shop that have MavTV Plus subscriptions. Only one of them was transitioned over from Lucas Oil TV without a problem. Its been 4 weeks and the 12 of us still have not been able to use the new app.

[Pennsboro32]

There are 13 of us at my shop that have MavTV Plus subscriptions. Only one of them was transitioned over from Lucas Oil TV without a problem. Its been 4 weeks and the 12 of us still have not been able to use the new app.

Wait, I thought Terry said nobody but a hand full of people were having problems...

[HoosierDirtFan]

For the one gripping over the webiste.


This is from James Essex Facebook Page about 15 minutes ago.



James Essex
14m ·
Just wanted give everyone an update on the new MAVTVPLUS app. Unfortunately the website went down Saturday Night before the postponement and it affected everything. Also I did not have any WIFI in the tower to give people an update on the app and website.
I am working with MAVTVPLUS still on the issues that some of you have had with the transfer from LORTV to MAVTVPLUS. We have taken care of several people and realize we have more to go yet.
I am not the geek squad, just the middle man in taking care of subscribers issues. I know it has been frustrating for some of you and I will try to help with any issue you may have with your account etc.
Just direct message me on Facebook and I will be in contact with you.
And also rain, rain go away.
Thanks for your support.

[TerryM]

Wait, I thought Terry said nobody but a hand full of people were having problems...

You might want to re-read the entire thread.

[JPGfromBama]

I followed their instructions on migrating my account and have had zero problems on any device.

[Dlmfan123]

I followed their instructions on migrating my account and have had zero problems on any device.

I'm convinced at least 90% of the people out there can't follow directions at all.

[TDRacin®]

I'm convinced at least 90% of the people out there can't follow directions at all.

I can assure you I know what I'm doing and there are definitely issues with their servers/app. I can get logged in only to be told "Subscription required" when I click on a stream. My account shows my renewal and date that I was renewed. It doesn't matter if it's via the app, the website, Roku, whichever, all the same issue.

They have work to do and hopefully they get it sorted soon. It's not working correctly for everyone just as some people have issues with the various streamers while others never experience a hiccup. Don't always discount people's struggles when sometimes it is indeed something out of their control! With that said, I also agree many people's errors are self-induced!

[ZERO25]

Same here! I tried 3 weeks in a row and finally on the 4th week it worked.They tried to claim my bank was blocking them from charging my card! lol

Now that Im logged in, the app is nearly flawless compared to lucas oiltv! That app was the worst for me!

[JPGfromBama]

I'm convinced at least 90% of the people out there can't follow directions at all.

Yes!! That said I'm not saying some aren't having issues, I'm just providing my own experience. However, I bet a lot are self induced. YMMV

[Patansplant]

Well I'm one that has tried everything to get logged in and no luck. No luck with their helpless desk either. Shameful they migrated the way they did. My old Lucas Oil TV App worked great.