MavTV Plus question

[zer018]

I’ve tried emailing customer support but have yet to receive any answers, so I thought maybe someone could help me out! I started with the monthly subscription and now want to change to a yearly subscription. I subscribed through the MAVTV plus website and i cannot seem to cancel my monthly subscription. I receive an error after I press the cancel button (JWT tokens??). If anyone could help me I’d greatly appreciate it! I really don’t want to pay for a monthly and a yearly subscription.

[kidrock]

I'm surprised. I've had to contact them and they have responded back to me.

[EDERDS]

My credit card was charged for another yearly subscription on 8-18 and tonight MAVTV is telling me that my subscription has expired. Emailed them, but they haven’t replied.

[profab00]

Good luck on the yearly subscription not working tonight. I asked this week for a refund to my yearly subscription cause I was tired of logging on and the site saying I was a monthly subscriber when I paid my yearly subscription end of June.

[Mike Honcho]

I've had no issues for about the last month or so, yet tonight when I try to watch it says access denied. Logged in and out successful multiple times but still not working.
I can watch on my phone with no issues though

[zach51]

I've had no issues for about the last month or so, yet tonight when I try to watch it says access denied. Logged in and out successful multiple times but still not working.
I can watch on my phone with no issues though

Yeah for some reason they are pi$$ing on the "legacy" annual subscribers like myself with this "access denied" crap. My friend finally found a work-around last week but this week back to square one again.

And good luck with there customer service, they have somebody over in the Middle East named "Mary" (that doesn't even know what a racecar is) to reply to customer service emails with no help other than to try all the BS that we've all already tried.

[kidrock]

Same here. I had this same problem last week and for whatever reason it started working but, not tonight Access Denied. Needs yearly sub and I've had that for years now. Oh well maybe next week I will try again.

[CrankedUp90]

Same here. Have to reset the password over and over and now its not allowing me access saying Im not a yearly member...

[153J]

I'm about to watch my 5th Amain of the night (at different tracks/streams) on dirtvision with no issues

[84wedge]

As soon as the A main rolled onto the track, the Mav stream went to sh!t.

[dirtSLMracing]

Well on my end the connection is total horse manure

[FreeBird]

Ditto

FreeBird

[gorj]

No picture for first 13 laps - quality is horrible - reminds me of my VHS racing tapes

[Wvracefan52]

I am also a legacy member. They tell me they that my account does not exist. I have sent them proof and they will not respond. Roku support says I have an account. It has been very frustrating.

[TDRacin®]

Again I can't get it on my PC ( I can login unlike before, but now it says "Access denied, yearly subscribers only" but thankfully it works on phone app and Roku. It's really getting stupid.