MAVtv Plus

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • kidrock
    Senior Member
    • May 2007
    • 16433

    #76
    Originally posted by CIRF View Post
    I've got the yearly subscription and I can't watch on Roku or through my office PC. I've now sent 4 emails asking for help and I've received NOTHING back. This is bull$hit! Worst customer service ever!
    That sucks it's working for me tonight

    Comment

    • TDRacin®
      Senior Member
      • May 2007
      • 1596

      #77
      Originally posted by CIRF View Post
      I've got the yearly subscription and I can't watch on Roku or through my office PC. I've now sent 4 emails asking for help and I've received NOTHING back. This is bull$hit! Worst customer service ever!
      Have you reset your password? That usually fixes it. It is working now.

      Originally posted by obamaracing#1 View Post
      TDRacin is that just a website error with the yearly subscrption being needed for tonights race? I think thats what I'm reading.


      I don't know. I have the yearly subscription.

      Comment

      • MEE
        Senior Member
        • Sep 2007
        • 843

        #78
        I just checked the pc and I can watch it ,phone,and firestick all at same time.....

        Comment

        • kidrock
          Senior Member
          • May 2007
          • 16433

          #79
          TDRacin I was afraid to so, I logged in with my old password and it's working for me tonight

          Comment

          • CIRF
            Senior Member
            • Jul 2007
            • 8122

            #80
            I am trying to watch on the Roku and all I get is a message saying "service is unavailable. try again later" with an OK box below it. I click on OK and it goes back to the Roku home.

            Comment

            • Dlmfan123
              Senior Member
              • Dec 2017
              • 4520

              #81
              Another good automobile race from the best track in Georgia

              Comment

              • CIRF
                Senior Member
                • Jul 2007
                • 8122

                #82
                Originally posted by TowerView View Post
                Folks if you are having issues logging into MAVTVPLUS tonight need to email asap racehelp@mavtv.com.
                I've now been trying for 2 hours to watch the race from Georgia. I've tried to get help from the email address you posted and all I get is a canned email message back. I've changed my password, also. When I log in it goes to a page that asks me to choose a plan. I am grandfathered into the $59.99 yearly rate and I've watched live events since me CC was charged.

                Why can't we get a f-cking phone number or something that can actually help. This is the worst customer service I've ever experienced from a streaming service!!

                I really don't want to give my grandfathered rate but at this point I feel I'm having it stuck up my ass by you people and that ain't a good feeling!

                Is there any body I can contact or talk to on the phone. I've just about had it!!!

                Comment

                • intel8
                  Senior Member
                  • May 2008
                  • 827

                  #83
                  Good race, fast efficient program, no lame post heat race interviews definitely a plus.

                  Comment

                  • Big Daddy 37
                    Senior Member
                    • May 2008
                    • 251

                    #84
                    Originally posted by CIRF View Post
                    I've now been trying for 2 hours to watch the race from Georgia. I've tried to get help from the email address you posted and all I get is a canned email message back. I've changed my password, also. When I log in it goes to a page that asks me to choose a plan. I am grandfathered into the $59.99 yearly rate and I've watched live events since me CC was charged.

                    Why can't we get a f-cking phone number or something that can actually help. This is the worst customer service I've ever experienced from a streaming service!!

                    I really don't want to give my grandfathered rate but at this point I feel I'm having it stuck up my ass by you people and that ain't a good feeling!

                    Is there any body I can contact or talk to on the phone. I've just about had it!!!
                    Mine worked great tonight, after having issues last night.

                    Ha, maybe they read your A-hole remarks, and won't let you in.

                    Be nice, and nice things may happen.

                    Comment

                    • fryefan
                      Senior Member
                      • May 2007
                      • 3547

                      #85
                      Originally posted by Snake X3 View Post
                      I received an email this morning to the 200,000th support ticket I opened last night saying they have fixed the problem. After 8 months of failing to provide the service I paid for, I replied that if they are lying again, the next email they receive from me will be a request for a full refund.

                      I really hope they did fix it. I don't want my money back. I want the service I purchased. It is appalling that MavTV doesn't care about their customers. This isn't MLB or the NFL. This is a small niche sport. Alienating the handful of us that support the sport is incomprehensible.
                      Amen!! This has went on for far too long.

                      Comment

                      • Raceready
                        Senior Member
                        • Jun 2015
                        • 4737

                        #86
                        Originally posted by CIRF View Post
                        I've now been trying for 2 hours to watch the race from Georgia. I've tried to get help from the email address you posted and all I get is a canned email message back. I've changed my password, also. When I log in it goes to a page that asks me to choose a plan. I am grandfathered into the $59.99 yearly rate and I've watched live events since me CC was charged.Why can't we get a f-cking phone number or something that can actually help. This is the worst customer service I've ever experienced from a streaming service!!I really don't want to give my grandfathered rate but at this point I feel I'm having it stuck up my ass by you people and that ain't a good feeling!Is there any body I can contact or talk to on the phone. I've just about had it!!!
                        It sounds as if somebody there is playing cornhole with you ? ? Shame on them ! !

                        Comment

                        • ZERO25
                          Senior Member
                          • Aug 2018
                          • 5240

                          #87
                          Originally posted by CIRF View Post
                          I've now been trying for 2 hours to watch the race from Georgia. I've tried to get help from the email address you posted and all I get is a canned email message back. I've changed my password, also. When I log in it goes to a page that asks me to choose a plan. I am grandfathered into the $59.99 yearly rate and I've watched live events since me CC was charged.

                          Why can't we get a f-cking phone number or something that can actually help. This is the worst customer service I've ever experienced from a streaming service!!

                          I really don't want to give my grandfathered rate but at this point I feel I'm having it stuck up my ass by you people and that ain't a good feeling!

                          Is there any body I can contact or talk to on the phone. I've just about had it!!!
                          Thats what I had to do on the re-launch cirf! I sent an email and they gave me a $40 rebate!

                          Comment

                          • Highside Hustler25
                            Senior Member
                            • Nov 2009
                            • 12971

                            #88
                            5 pages as to why you don't want to waste your time and money for MAVtv plus. Get off yer butt and go to the track.
                            8/13/16

                            Comment

                            • TDRacin®
                              Senior Member
                              • May 2007
                              • 1596

                              #89
                              Originally posted by Highside Hustler25 View Post
                              5 pages as to why you don't want to waste your time and money for MAVtv plus. Get off yer butt and go to the track.
                              That's a nice straw man argument if I've seen one!

                              For everyone else still having issues, this is why I recommend a Google Chromecast device. If a Roku, Firestick, AppleTV fails you, there are usually other options (PC or phone) that will allow you to watch. It's a cheap investment ($25 or so) to watch.

                              Comment

                              • Highside Hustler25
                                Senior Member
                                • Nov 2009
                                • 12971

                                #90
                                It will be interesting to see how the fan counts add up this year with all the streaming. So far they've been less than stellar but it's still early.
                                8/13/16

                                Comment

                                Working...
                                X